Cisco Cisco Unified Service Monitor 8.6 Release Notes
4
Release Notes for Cisco Unified Service Monitor 8.6
OL-25605-01
Resolved Problems
Resolved Problems
describes problems that were fixed in this release.
Note
To obtain more information about resolved problems, access the Cisco Software Bug Toolkit at
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revised Cisco technical documentation, at:
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Table 4
Problems Resolved in Service Monitor
Bug ID
Summary
Explanation
CSCtl93955
Clusters in Operations Manager
did not initially appear in Service
Monitor.
did not initially appear in Service
Monitor.
When Operations Manager and Service Monitor were set up in a
master-slave configuration where Operations Manager was the master
and Service Monitor was the slave, the clusters in Operations Manager
did not show up in Service Monitor, initially. This problem has been
resolved.
master-slave configuration where Operations Manager was the master
and Service Monitor was the slave, the clusters in Operations Manager
did not show up in Service Monitor, initially. This problem has been
resolved.
CSCtr11122
Unity Voicemail was missing
from Call Category drop-down
menu.
from Call Category drop-down
menu.
When you added the dial plan configuration, the categories that were
listed did not include the Unity Voicemail category. Because of this you
were not able to configure a pattern to get it classified under this
category. This problem has been resolved.
listed did not include the Unity Voicemail category. Because of this you
were not able to configure a pattern to get it classified under this
category. This problem has been resolved.
CSCto93277
Out of Memory error occurred
when the QOVR process tried to
process any device named
when the QOVR process tried to
process any device named
NoDevice
in CDR entries.
Out of Memory error for the QOVR process occurred if
NoDevice
entries
occurred too frequently in a CDR file. Cisco Unified Communications
Manager created CDRs with
Manager created CDRs with
NoDevice
as the device name due to
incorrect configuration of end points, switches, or voice gateways in a
cluster. This problem has been resolved.
cluster. This problem has been resolved.
CSCto58634
In ACS Mode, Service Monitor
does not display most of the menu
items.
does not display most of the menu
items.
In both coresidence and coexistence modes, Service Monitor menu items
were not displayed in ACS mode. This problem has been resolved.
were not displayed in ACS mode. This problem has been resolved.
CSCtn76586
Most-Impacted Endpoints report
for CVTQ reported very low
Average MOS scores.
for CVTQ reported very low
Average MOS scores.
The Average MOS calculation included short duration calls for which
there were no MOS scores. This problem has been resolved.
there were no MOS scores. This problem has been resolved.