Cisco Cisco Customer Response Solution Downloads Information Guide
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Page 120
Security/AntiVirus
Software
CRS Java
Compatibility for
Custom Classes/
SDK
Directory
Historical/Config
Database
Enterprise
Database
Cisco Security Agent (CSA)
4.0.2.629-1.1(6)
4.0.2.629-1.1(7)
4.0.2.629-1.1(8)
4.0.2.629-1.1(9)
4.0.2.629-1.1(10)
4.5.0.573-2.0(1)
4.5.1.639-2.0(3)
4.5.1.645-2.0(4)
4.5.1.655-2.0(5)
5.0.0.187-3.0(1)
5.0.0.205-3.0(3)
5.0.0.210-3.0(3)
5.0.0.216-3.0(4)
5.0.0.217-3.0(5)
5.0.0.217-3.0(6)
5.0.0.225-3.0(7)
5.0.0.232-3.0(9)
5.0.0.235-3.0(10)
McAfee Virus Scan Enterprise
8.0
8.0i
8.5i
11
Norton Antivirus Enterprise
9.0
Symantec Antivirus Corporate Edition
10.1
10.2
Trend Micro OfficeScan Antivirus
Trend Micro OfficeScan Antivirus
7.3
Sun JDK 1.4.2_08
Sun JDK 1.4.2_12
DC Version 2.5
Active Directory
Active Directory
2000
2003
2008
Netscape (iPlanet) 4.6.2
MSDE 2000
MS SQL Server 2000
MS SQL Server 2000 SP4
Oracle 10g
Sybase Adaptive
Server 12
IBM DB2 8.2
MS SQL Server 2000
Backup and
Restore
12
Editor
Client OS
CAD/CSD/CDA Client OS
13
HR Client
14
OS
4.0.12
4.0.13
4.0.14
Win 2000 Professional
Win XP Professional
Win XP Professional SP2 (Please check Tech Tips &
Release Notes)
Win XP Professional SP3 (Please check Tech Tips &
Release Notes)
Win 2000 Professional
Win XP Professional
Win XP Professional SP2
(Please check Tech Tips & Release Notes)
Win 2000 Professional
Win XP Professional
Win XP Professional SP2 (Please check Tech Tips &
Release Notes)
Win XP Professional SP3 (Please check Tech Tips &
Release Notes)
CAD/CSD Client Version
Media Term
Client Version
VPN
VPN Client for CAD/CSD/Media Term
Quality Management
(QM)
WorkForce
Management
(WFM)
6.3.1.10
Not applicable
4.6.02.0011
2.3(1)
8.0(1)
HR Client
MDAC
Supported Languages
Cisco Works
Wallboard
Crystal Reports
Version 2.7
IVR Prompts:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Chinese (Mandarin),
Japanese, Italian, Korean, Portugese (BR),
Hebrew (IL), Thai, Malay, Danish
ASR:
ASR:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Japanese, Italian
TTS:
TTS:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Italian (dependent on
what you install from MRCP vendors)
VXML Grammar:
VXML Grammar:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Japanese, Italian
(dependent on what you install from MRCP
vendors)
CAD/CSD Supported Languages:
CAD/CSD Supported Languages:
English, French, German, Spanish, Italian, Japanese
& Simplified Chinese
Historical Reporting Client:
English, French, German, Spanish, Italian,
Japanese, & Simplified Chinese
Campus Manager 4.0 (EOS)
CiscoWorks Resource Manager Essentials 4.0
CiscoWorks IP Telephony Monitor 2.0
CiscoWorks Resource Manager Essentials 4.0
CiscoWorks IP Telephony Monitor 2.0
Spectrum UltraLink-II
INOVA DirectControl
INOVA DirectControl
Developer Edition 8.5
Professional Edition
8.5
Developer Edition
Developer Edition
10.0
Professional Edition
10.0
Developer Edition
11.0
Professional Edition
11.0
AppAdmin Client
IP Queue
Manager
Speech Server
15
MRCP
VXML
Internet Explorer
5.x, 6.x, and 7.x
16
ICM 7.0
ICM 7.1(3)
ScanSoft:
SpeechWorks Media Server 3.1.2
Open Speech Recognition Server 3.0.3
RealSpeak 4.0.1
Nuance:
MRCP Server 1.0 SP 8
Nuance Speech Recognition 8.5
Nuance Vocalizer 4.0.2
1.0
2.0
Cisco CRS and Cisco IP IVR, Release 4.1(1) SR1 Solution Set (Sheet 2 of 3)