Cisco Cisco Customer Response Solution Downloads Troubleshooting Guide
4-4
Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0(1)
Chapter 4 Trace
Trace Level Options
If you make a change under an active facility, the trace file will reflect your change immediately. If you
make a change under an inactive subfacility, the change will take effect when the subfacility becomes
active.
make a change under an inactive subfacility, the change will take effect when the subfacility becomes
active.
Warning
Level 7 traces are debug only and do not reflect a system issue.
All applications that use the Cisco Unified CCX Trace library use a Syslog Facility Code.
lists
the Facilities and Descriptions for the Trace Files
.
describes the Trace file subfacilities.
:
Table 4-2
Trace File Facilities
Facility Code
Description
MIVR
Workflow Application Framework
MCVD
Cluster Framework
MADM
Cisco Unified CCX Administration page
MEDT
Editor
Table 4-3
Trace File Subfacilities
Subfacility Code
Description
AC_CLUSTER
Archive Cluster Component
AC_CONFIG
Archive Configuration Component
AC_DATABASE
Archive Database Component
AC_JTAPI
JTAPI Archive Component
AC_OS
Archive Operating System Component
AC_CALABRIO
CAD/CSD Archive Component
ADM
Administration Client
ADM_CFG
Administration Configuration
APP_MGR
Applications Manager
ARCHIVE_MGR
Archive Manager
AW_CFG
Restore Administration Configuration
BARBI_CLI
Backup and Restore Client Interface
BOOTSTRAP_MGR
Cisco Unified CCX Bootstrap Manager
CFG_MGR
Configuration Manager
CHANNEL_MGR
Channel Manager
CLUSTER_MGR
Cluster Manager
CONTACT_MGR
Contact Manager
CONTACT_STEPS
Contact Steps
CRA_CMM
Cisco Unified CCX ClusterMsgMgr Component
CRA_HRDM
Cisco Unified CCX Historical Reporting Data Manager