Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual

Guides, License & Maintenance

Administrator Guide 5-9

5.2.5 Configuring the CallConnector Server

The following steps should be performed in order to configure the CallConnector Servers:

Step 1

Download router phone configurations

Step 2

Select the phones for the CallConnector Users and Operators

Step 3

Verify dial plan settings and number translation rules

Step 4

Setup router to send Radius accounting messages

Step 5

Add Advanced Client Licenses (Required for than eight clients)

Step 6

Specify the groups/departments for your organization

Step 7

Configure user account and enter contact details

Step 8

Enter or Import contacts details for the directories

Step 9

Restart all CallConnector Services

Step 10

Report Problems

The table below summarizes the steps associated with the corresponding configuration pages and the
chapter you can refer to for more information:

Step

Where to setup

Reference

Download router phone
configurations

Setup Router & Servers

 Manage Cisco

Routers

 Download Router Info

Chapter 6: Configuring
CallConnector Servers

Select the phones for the
CallConnector Users and
Operators

Setup Router & Servers

 Manage Cisco

Routers

 Download Router Info

Chapter 6: Configuring
CallConnector Servers

Verify dial plan settings and
number translation rules

Setup Router & Servers

 Manage Cisco

Routers

 Dial Plans Settings

Chapter 6: Configuring
CallConnector Servers

Setup Router to send
Radius accounting
messages

Setup Router & Servers

 Setup Radius

Chapter 6: Configuring
CallConnector Servers

Add Advanced Client
Licenses

Guides, License & Maintenance
License Management

Chapter 5: Guides,
License and
Maintenance

Specify the
groups/departments for
your organization

Manage Users/Contacts

 Group

Management

 Groups

Chapter 7: Manage
Users & Contacts

Configure user account and
enter their contact details

Manage Users/Contacts

 Users and

Contacts

 CallConnector Users

Chapter 7: Manage
Users & Contacts

Enter or Import contacts
details for the directories

Manage Users/Contacts

 Users and

Contacts

 Corporate Directory Contacts

Chapter 7: Manage
Users & Contacts

Restart all CallConnector
Services

Setup Router & Servers

 Service

Actions

Chapter 6: Configuring
CallConnector Servers

Report Problems

Guides, License & Maintenance



Maintenance

 Send A Problem Report

Chapter 5: Guides,
License &
Maintenance

Table 5-4 Configuration Steps for the CallConnector Servers