Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual
Preface
User’s Guide 2-1
2 CallConnector Server
Overview
This chapter provides an overview of the Cisco CallConnector solution including the Smart
CallConnector Advanced Client, Smart CallConnector Operator Console, and Server components. It
describes the key features, the different modes of operations. It also provides an overview of each of the
graphical user interface components of the CallConnector solution.
This chapter describes the following in more detail:
Key Features -
Describes the key features of the CallConnector Server.
CallConnector Models -
The CallConnector supports a standalone, and server
components. This section describes these CallConnector models
Advanced Client, Operator, and Server.
components. This section describes these CallConnector models
Advanced Client, Operator, and Server.
CallConnector Advanced - Provides an overview of the CallConnector Advanced Client – a
windows application providing access to Smart communications
from the desktop.
from the desktop.
CallConnector Operator - Provides an overview of the CallConnector Operator Console for
the main answering positions of businesses.
CallConnector Server -
Describes the components of the CallConnector Server.
Configuration Overview-
Describes the configuration steps for of the CallConnector
Server.
Server.
Getting Help -
Describes how to get CallConnector help information.
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