Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual
Chapter 6 Configuring CallConnector Servers
6-48 Cisco CallConnector Server
6.6.6 To Monitor Radius Status
Step 1
Select the router in the Available Routers list.
Step 2
Click Start Monitor or press Alt + M. The button will be changed to
Monitoring and the Configuration Manager begins to capture the radius
messages and append them to the Monitor Log.
Monitoring and the Configuration Manager begins to capture the radius
messages and append them to the Monitor Log.
Step 3
When the log becomes too long and if you don’t need all the messages,
you can click on Clear to delete all the current messages in the Monitor
Log.
you can click on Clear to delete all the current messages in the Monitor
Log.
Step 4
Click Monitoring button when you are done with the monitoring process.
6.6.7 To Capture Radius Debug Status
Step 1
Select the router in the Available Routers list and click on Start Capture
or press Alt + C. The status of the button will be changed to Capturing.
or press Alt + C. The status of the button will be changed to Capturing.
Step 2
Select Clear existing log in router option if you want to delete all the
radius messages that already exist in the selected Cisco router before
capturing.
radius messages that already exist in the selected Cisco router before
capturing.
Step 3
Click on Clear if you want to delete all the current messages in the
Debug Log.
Debug Log.
Step 4
Clicking on Capturing will stop the capturing and return you the radius
messages in the router. All these information will be appended to the
Debug Log.
messages in the router. All these information will be appended to the
Debug Log.
Step 5
You can then examine the debug log to see what may get wrong or copy
and send it to Cisco technical support.
and send it to Cisco technical support.
You have to stop the Presence Server before you can monitor or capture the radius
status.
status.
The Telnet account provisioned for each router must have executive level privileges to
allow the configuration parameters to be written to the router.
allow the configuration parameters to be written to the router.
To view the router Radius Debug messages, Enable Debug Log must be set.
Note