Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual

Chapter 2 Overview 
 

2-6  Cisco Unified CallConnector Server 

 

The CallConnector Server provides a set of services and acts as a gateway between the client 
applications and the communication resources on the router. The CallConnector Server comprises of 
server applications that run as services on a Windows computer system. Together these server 
applications provide SIP registrar, call control, data access and presence services to the CallConnector 
clients. The CallConnector Server application suite also includes management applications that provide 
graphical user interfaces to configure, run and manage the CallConnector solution. 
 
The CallConnector Server service applications connect to the Cisco router to control calls and obtain 
telephone status information. The CallConnector clients connect to the CallConnector Server 
applications to access to the solution features. The CallConnector Server also maintains system 
configuration data, contact directory information and transactional history in databases on the server PC. 
The configuration and contact data can be imported from a number of sources including the Cisco 
routers, text files and from MS Exchange. 
 
Since the CallConnector Server downloads and utilizes the configuration and user data from the Cisco 
routers and external databases these need to be setup before the CallConnector can be configured.  
The pre-requisites and the steps for the CallConnector Server configuration are discussed in the next 
section.