Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual
Chapter 7 Manage Users and Contacts
7-26 Cisco CallConnector Server
7.5.2 To Import CallConnector Users
Step 1
Open the Manage Users/Contacts section by clicking on that tab in the
menu bar.
menu bar.
Step 2
Click on Import button in the toolbar. A menu with two choices will
display. Select Users.
display. Select Users.
Step 3
The Import User Wizard will display with the instructions on how to
import CallConnector users.
import CallConnector users.
Step 4
Click on Next or press Alt + N to continue. The next screen allows you to
select the data source and the import rules. There are two options for
data source: File (of type CSV file or XML file) or Cisco CME Router.
select the data source and the import rules. There are two options for
data source: File (of type CSV file or XML file) or Cisco CME Router.
Step 5
If your data source is file, click on Browse… to select the file. With this
option, you can associate the users with the available phones by
checking on Associate user with a phone on. Then select the router
where the phones reside.
option, you can associate the users with the available phones by
checking on Associate user with a phone on. Then select the router
where the phones reside.
Step 6
If you want to import user phone accounts from the Cisco CME router,
check on Cisco CME. Then select the IP address of the Cisco CME
router.
check on Cisco CME. Then select the IP address of the Cisco CME
router.
Step 7
If the data source is Active Directory, select option and then enter the
administrator account and password and the IP address of the Active
Directory.
administrator account and password and the IP address of the Active
Directory.
Step 8
If a user with the same login name exists in the database, you can select
the ‘Update that user with new information from file’ option or the ‘Create
a new user with loginname_1’ option in the Rules section.
the ‘Update that user with new information from file’ option or the ‘Create
a new user with loginname_1’ option in the Rules section.
Step 9
Click on Next or press Alt + N. The Import User Wizard will display the
import options you selected.
import options you selected.
Step 10
Click on Import or press Alt + I.
In order to associate the user with a phone, the following conditions must apply:
You have to select the phones in Servers
Manage Cisco Routers (CME)
Selected Phones. See Chapter on Configuring Servers for more information.
If the import data source is the CSV file, you have to specify the user phone account
login name in the UserPhoneName field of the file.
login name in the UserPhoneName field of the file.
Note