Cisco Cisco Smart CallConnector Server and Advanced Client Maintenance Manual
Manage Users and Contacts
Administrator Guide 7-29
7.6.1 Types of Contacts
The CallConnector Directories support two types of contact:
Type
Description
CallConnector
Users
Users
These are the people in the organization who have the CallConnector
account and can log into the CallConnector system. CallConnector
users have to be added to the CallConnector server by the system
administrator. They are assigned an account to log in and the PAK-ID
to use the CallConnector client.
account and can log into the CallConnector system. CallConnector
users have to be added to the CallConnector server by the system
administrator. They are assigned an account to log in and the PAK-ID
to use the CallConnector client.
Non-user Contacts
These are directory contacts that do not have access to the
CallConnector system. These contacts can be imported from the
Exchange Server or an external source.
CallConnector system. These contacts can be imported from the
Exchange Server or an external source.
Table 7-10 Types of Directory Contacts
7.6.2 To Open and View the non-User Contacts in the
Directory
Step 1
Open the Manage Users/Contacts section by clicking on that tab in the
menu bar.
menu bar.
Step 2
Click on the Corporate Directory Contact item in the folder list. This will
open and display the current non-user contacts in the Corporate
Directory.
open and display the current non-user contacts in the Corporate
Directory.
Step 3
Click on the “More” button for a specific contact to open the Detail
window. The Detail window displays all the information fields for the
selected contact.
window. The Detail window displays all the information fields for the
selected contact.
Step 4
Click on a field label to sort the data alphabetically in that field.
Make sure that an Administrator account is configured on your system. The
Configuration Manager application can only be opened by users with Administrative
rights.
Configuration Manager application can only be opened by users with Administrative
rights.
During installation, a default administrator account is created with login name ‘admin’
and password ‘admin’. You can change the password and the first, last names as well
as the contact information.
and password ‘admin’. You can change the password and the first, last names as well
as the contact information.
Standalone Operator Console deployments are limited to a maximum of two user
accounts plus one administrative account. For this reason, for Standalone Operator
Consoles, the Add New User becomes disabled after three accounts have been
created.
accounts plus one administrative account. For this reason, for Standalone Operator
Consoles, the Add New User becomes disabled after three accounts have been
created.
Note