Cisco Cisco Smart CallConnector Server and Advanced Client Installation Guide
Quick Reference Guide
22 Cisco Smart CallConnector Advanced Client
12 Appendix: Installing the Advanced Client
Pre-Requisites for Installation
The table below describes the information required during the installation process.
Item
Description
Access to Download Site
or Installation Software
or Installation Software
Download or otherwise obtain the Smart CallConnector Advanced Client
installation program. The Smart CallConnector Server should be setup before
you start installing the clients.
installation program. The Smart CallConnector Server should be setup before
you start installing the clients.
Smart CallConnector
Server IP Address
Server IP Address
IP Address of the server computer running the Cisco Smart CallConnector
Server software (this should be a static IP Address).
Server software (this should be a static IP Address).
Login Name
Your CallConnector User name as configured in the Smart CallConnector
Server.
Server.
Login Password
Password setup with your user account to log into the Smart CallConnector
server.
server.
Login Account on the PC
with Admin rights
with Admin rights
The installation process needs to be run under a user account with
administrative rights to the PC.
administrative rights to the PC.
Email Profile Name
Profile to be used by the Smart CallConnector Advanced Client to login to the
email server.
email server.
Email Password
Password used to log into your email service (if default profile is not used).
System Requirements
Minimum System Requirements
Your system must meet the minimum system requirements described below. We recommend that your system
exceeds the minimum when possible to ensure better performance.
exceeds the minimum when possible to ensure better performance.
Hardware
Smart CallConnector Advanced Client requires the following minimum PC hardware configuration:
Parameter
Description
Disk space
200 MB free hard disk space
Reserve an additional 100 MB for upgrades
Hardware
3.2-GHz or faster processor for workstation
Memory
2 GB RAM minimum
Operating system
Microsoft Windows XP Advanced (Service Pack 2 or later), Windows Vista, or
Windows 7 (Please see datasheet for x64-bit Windows OS support)
Windows 7 (Please see datasheet for x64-bit Windows OS support)
IP phone
Cisco Smart IP Phones 794xG, 796xG, or 797xG Series IP Phone or Cisco
SPA 500 Series IP Phones (only SCCP phones supported)
SPA 500 Series IP Phones (only SCCP phones supported)
1. Smart CallConnector Advanced Client works in 64-bit Windows OS environments. For Outlook
2010 x64-bit, please use the Smart CallConnector Advanced Client (for Outlook x64) installation
file.
file.
2. For the Smart CallConnector Server minimum system requirements please refer to the Server
datasheet.
Notes