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Cisco Cisco Prime Collaboration Assurance 11.5 Information Guide

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© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
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Q.  Can I increase/decrease the polling interval to reduce load on my devices? 
A.  Yes. Go to Administration > System Setup > Polling and Threshold and make the appropriate changes to 
polling intervals. For more information, refer to the Cisco Prime Collaboration Assurance Guide located at 
in the ‘End User Guides’ section. 
Q.  How is Cisco Prime Collaboration licensed? 
A.  Cisco Prime Collaboration is a licensed software product that is secured to the MAC of the host server. 
Licensing is ordered based on the collaboration management options required (Assurance, Provisioning or 
Analytics) and the endpoint type (Phone or Cisco TelePresence) and the quantity of those endpoints. 
Note: The Analytics module requires the Assurance module, as it provides all the raw data for the Analytics 
module. 
Q.  Where can I see my license usage and calculate how many more license units I need? 
A.  You can calculate license usage and see your current usage from the Administration > License 
Management page. For more information on license units for codecs, refer to the Cisco Prime Collaboration 
Quick Start Guide located at 
. 
Q.  How do I create more restricted accounts? I do not want all administrators in my organization to use the 
“admin” account. 
A.  You can create accounts with different roles. Go to Administration > User Management and click the Add 
button in the User Management toolbar. You then can pick a role to assign to the new user for Provisioning, 
Assurance or both. The Administrator account is not restricted; the User account is the most restricted, with 
many administrative functions disabled. 
For more information, refer to the Cisco Prime Collaboration Assurance Guide located at 
. 
Q.  Does Cisco Prime Collaboration support forwarding notifications northbound? 
A.  Yes, you can configure Cisco Prime Collaboration to forward alarms northbound either through email or 
through Simple Network Management Protocol (SNMP) traps. 
Q.  How do I order Cisco Prime Collaboration? 
A.  Please work with your Cisco account manager for ordering Cisco Prime Collaboration. 
Q.  I have Cisco Prime Unified Communications Managements Suite (UCMS). What will happen to UCMS? 
A.  Cisco Prime Collaboration is a new network management product that converges the voice management 
features from UCMS and the video management features of Cisco Prime Collaboration Manager. 
There will be no new feature releases of UCMS. 
Q.  I have Cisco Prime Collaboration Manager. What will happen to Cisco Prime Collaboration Manager? 
A.  Cisco Prime Collaboration is a new network management product that converges the voice management 
features from UCMS and the video management features of Cisco Prime Collaboration Manager. 
There will be no new feature releases of Cisco Prime Collaboration Manager. 
Q.  What should I consider before migrating to Cisco Prime Collaboration from UCMS/Cisco Prime Collaboration 
Manager? 
A.  For more information, refer to the Cisco Prime Collaboration Upgrade and Migration Guide located at 
in the ‘Install and Upgrade Guides’ section.