Manualsbrain.com
  1. Manuals
  2. Brands
  3. Cisco
  4. Cisco Prime Collaboration Assurance 11.5
  5. Information Guide

Cisco Cisco Prime Collaboration Assurance 11.5 Information Guide

Download
Page of 16
 
 
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
Page 5 of 16 
Q.  Is there an evaluation or trial version of Cisco Prime Collaboration I can access? 
A.  Yes. You can download an evaluation of Cisco Prime Collaboration from the Cisco Promotional Software Store 
. 
Q.  Where can I go for additional information regarding Cisco Prime Collaboration? 
A.  Please send your questions to 
. 
Assurance Module 
Q.  What devices does Cisco Prime Collaboration Assurance support? 
A. 
Refer to the ‘Supported Devices for Prime Collaboration Assurance’ document’ located at 
in the ‘Compatibility Information’ Section. 
Q.  Which Cisco TelePresence endpoints does Cisco Prime Collaboration support? 
A.  Cisco Prime Collaboration supports the following Cisco TelePresence System endpoints: Cisco TelePresence 
System 500 Series, Cisco TelePresence System 1000, Cisco TelePresence System 1100, Cisco 
TelePresence System 1300 Series, Cisco TelePresence System 3000 Series, Cisco TelePresence System 
3200 Series, Cisco TelePresence System EX/Profile/Integrator C/Quick Set series endpoints. For personal 
video endpoints, Cisco Prime Collaboration supports Cius, 89xx, 99xx, and Jabber Video, E20, MXP, MX 
200/300, SX20, and Polycom HDX/VSC endpoints. 
For the complete list of endpoints, refer to the Cisco Prime Collaboration data sheet. 
Q.  Does Cisco Prime Collaboration work with Cisco TelePresence Manager and Cisco TelePresence 
Management Suite? 
A.  Yes Cisco Prime Collaboration works with both. 
Cisco Prime Collaboration works with Cisco TelePresence Manager to discover Cisco TelePresence 
scheduled session information. Cisco Prime Collaboration also polls Cisco TelePresence Manager periodically 
to assess the status of Cisco TelePresence Manager CPU and memory levels, as well as essential services 
running on the device, and displays these statistics in dashboard views. Cisco Prime Collaboration supports 
Cisco TelePresence Manager running software version 1.7 or later. 
Cisco Prime Collaboration also supports Cisco TelePresence Management Suite 13.1 and later. It utilizes the 
scheduling information from Cisco TelePresence Management Suite to deliver visualized session topologies 
for the operator. 
The polling intervals for Cisco TelePresence Manager can be configured through administration features. 
Q.  Does Cisco Prime Collaboration work with Cisco Unified Communications Manager and Cisco TelePresence 
Video Communication Server (VCS)? 
A.  Yes, Cisco Prime Collaboration works with Cisco Unified Communications Manager, VCS, and VCS Express 
products to assess health information like CPU and memory levels of these devices as well as to retrieve call 
control information pertinent to sessions and calls. It also displays the statistics of these applications in the 
dashboard views. 
Cisco Prime Collaboration also collects other details like endpoints status, cluster level information, trunk 
group status and utilization, WAN utilization, bandwidth utilization as well as Computer Telephony Integration 
(CTI) route points and voicemail information, to be displayed in the diagnostics portal under 
“Operate.” 
The polling intervals can be configured through administration features.