Cisco Cisco Prime Collaboration Assurance 11.5 Information Guide
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Product Overview
Q. What is Cisco Prime
™
Collaboration?
A. Cisco Prime Collaboration provides simplified, unified management across voice and video networks, lowering
operating expenses and helping to ensure a superior end-user quality of experience. The solution offers
automated, accelerated provisioning for the entire Cisco
®
Unified Communications (UC) system and real-time
monitoring, proactive troubleshooting, and long-term trending and analytics across Cisco Unified
Communications and Cisco TelePresence
®
solutions - in one integrated product.
The solution may be run as a converged application, or the Provisioning and Assurance/Analytics modules
may be run as stand-alone applications. When you run Cisco Prime Collaboration as a converged application,
a single sign-on is available to log in and access both the Provisioning and Assurance/Analytics features. In
the case of stand-alone applications, separate logins are available.
Q. What is Cisco Prime Collaboration Provisioning?
A. Cisco Prime Collaboration Provisioning provides a scalable web-based solution to manage IP communication
services in an integrated IP telephony, voicemail, and unified messaging environment. The solution
accelerates site rollouts, helps eliminate errors, and provides a dramatic return on investment. Rollouts occur
faster with tools such as Quick Site Builder, bulk import, and templates. Business policies allow you to define
specific configuration and workflow rules mapped to your business.
Q. What is Cisco Prime Collaboration Assurance?
A. Cisco Prime Collaboration Assurance helps ensure service quality and uptime with real-time monitoring of the
unified communications infrastructure and network. The solution automatically discovers your entire network
and builds a graphical topology of your UC and network infrastructure based on logical device relationships.
The solution also notifies operators of issues through alerts and facilitates speedy resolution of problems
through proactive fault detection and rapid isolation using purpose-built diagnostic tools.
For video, Cisco Prime Collaboration Assurance displays real-time visualization of in-progress video
collaboration sessions and end-to-end visibility into its media path.
IT managers can easily identify poor quality calls and are able to address the underlying network issues
causing the quality issue. Cisco Prime Collaboration uses Cisco Voice Transmission Quality (CVTQ)
information from the phones and sensors placed in the network to collect Mean Opinion Score (MOS) data.
Operators can easily define customized thresholds based on specific criteria (codec, phone type, and so on),
and when the voice quality of any call drops below that threshold, reports and notifications are provided.
Q. What is Cisco Prime Collaboration Analytics?
A. Cisco Prime Collaboration Analytics provides historical reporting of key performance indicators and enables IT
network managers to analyze trends for capacity planning, resource optimization, and quality of service. The
application helps track collaboration technology adoption rates in the network and provides metrics to help
analyze how users are actually using the collaboration endpoints daily. It also can show status and rollout
progress of a collaboration network deployment. Cisco Prime Collaboration Analytics requires purchase of a
separate license. It is included in the Cisco Prime Collaboration Assurance OVA and installs on the same
virtual machine.