Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide

5. Simplified Chinese

6. US English

Installing the Language Pack

To change to a different language, run the language pack on your:

•

Administration & Data servers

•

Administration Clients

On each of these machines:

Install ICM 8.5(1).

Localize the server's operating system to the desired language.

Run the language pack at <install drive>:\icm\bin\LanguagePack.exe. The language pack
installer will prompt you to select the language you want.

Note: To install Unified CCE on a multilingual version of Windows Server 2003, follow the
procedure described in 

.

How to Check the Language Setting

If you have installed Unified CCE on a multilingual version of Windows Server 2003, you need
to make sure that the language you selected during the Language Pack installation matches the
language setting in Windows regional options.

To check that there is a match, do the following:

Select Start > Settings > Control Panel > Regional and Language Options.

Click the Advanced tab.

Under Select a language to match the language version of the non-Unicode programs you
want to use, the language displayed in the pull-down list will be the same as the language you
selected during the Language Pack installation.

How to Set Up Windows Multilingual User Interface (MUI) Pack on Windows Server 2003

To localize the Windows system, do the following:

Upgrade Guide for ICM and CTI OS for Cisco Unified Contact Center Enterprise Release 8.5(1)