Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide
6-24
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6 Constants and Status Codes
EventCause Values
EventCause Values
shows the EventCause values.
LCS_ALERTING
Device is alerting (“ringing”).
2
LCS_CONNECT
Device is actively participating in the call.
3
LCS_HOLD
Device is inactively participating in the call. 4
LCS_QUEUED
Device is stalled attempting to connect to a
call, or a call is stalled attempting to
connect to a device.
call, or a call is stalled attempting to
connect to a device.
5
LCS_FAIL
A device-to-call or call-to-device
connection attempt has been aborted.
connection attempt has been aborted.
6
Table 6-8
LocalConnectionState values (continued)
LocalConnectionState
Description
Value
Table 6-9
EventCause Values
EventCause
Value
CEC_NONE
0xffff
CEC_ACTIVE_MONITOR
1
CEC_ALTERNATE
2
CEC_BUSY
3
CEC_CALL_BACK
4
CEC_CALL_CANCELLED
5
CEC_CALL_FORWARD_ALWAYS
6
CEC_CALL_FORWARD_BUSY
7
CEC_CALL_FORWARD_NO_ANSWER
8
CEC_CALL_FORWARD
9
CEC_CALL_NOT_ANSWERED
10
CEC_CALL_PICKUP
11
CEC_CAMP_ON
12
CEC_DEST_NOT_OBTAINABLE
13
CEC_DO_NOT_DISTURB
14
CEC_INCOMPATIBLE_DESTINATION
15
CEC_INVALID_ACCOUNT_CODE
16
CEC_KEY_CONFERENCE
17
CEC_LOCKOUT
18
CEC_MAINTENANCE
19
CEC_NETWORK_CONGESTION
20
CEC_NETWORK_NOT_OBTAINABLE
21