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Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide

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CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6      Constants and Status Codes
LineType Values
LineType Values 
 shows the possible LineType values.
ControlFailureCode Values
 shows the possible ControlFailureCode values.
Table 6-14
LineType Values 
LineType
Description
Value
LINETYPE_INBOUND_ ACD
Line used for inbound ACD calls.
0
LINETYPE_OUTBOUND_ACD Line used for outbound ACD calls. 1
LINETYPE_INSIDE
Line used for inside calls.
2
LINETYPE_UNKNOWN
Line used for any purpose.
3
LINETYPE_SUPERVISOR
Line used for supervisor calls.
4
LINETYPE_MESSAGE
Line used for voice messages.
5
LINETYPE_HELP
Line used for assistance.
6
LINETYPE_OUTBOUND
Line used for outbound non-ACD 
calls.
7
LINETYPE_DID
Line used for direct inward dialed 
calls.
8
LINETYPE_SILENT_ 
MONITOR
Line used for silent monitor
9
LINETYPE_NON_ACD_IN
Line used for inbound non-ACD 
calls
10
LINETYPE_NON_ACD_OUT
Line used for outbound non-ACD 
calls.
11
Table 6-15
ControlFailureCode Values 
FailureCode
Description
Value
CF_GENERIC_UNSPECIFIED
An error has occurred that is not one of the 
following error types.
0
CF_GENERIC_OPERATION
An operation error occurred (no specific details 
available).
1
CF_REQUEST_ 
INCOMPATIBLE_WITH_ OBJECT
The request is not compatible with the object.
2
CF_VALUE_OUT_OF_ RANGE
The parameter has a value that is not in the range 
defined for the server.
3
CF_OBJECT_NOT_KNOWN
The parameter has a value that is not known to the 
server.
4
CF_INVALID_CALLING_ DEVICE
The calling device is invalid.
5
CF_INVALID_CALLED_ DEVICE
The called device is invalid
6