Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide
5-103
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Miscellaneous Service
defines the format of the START_RECORDING_REQ message:
Table 5-80
START_RECORDING_REQ Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header. MessageType = 147.
MHDR
8
InvokeID
An ID for this request message that will be returned in the
corresponding confirm message.
corresponding confirm message.
UINT
4
PeripheralID
The Unified ICM PeripheralID of the ACD where the call
is located.
is located.
UINT
4
ConnectionCallID
The Call ID value assigned to this call by the peripheral or
Unified ICM.
Unified ICM.
UINT
4
ClientPort
The TCP/IP port number of the VoIP media stream.
UINT
4
BitRate
The media bit rate, used for g.723 payload only
UINT
4
PacketSize
In milliseconds
UINT
4
ConnectionDevice
IDType
IDType
Indicates the type of the connection identifier supplied in
the ConnectionDeviceID floating field (
the ConnectionDeviceID floating field (
).
USHORT
2
Direction
The direction of the event. One of the following values:
0: Input;
1: Output;
2: Bi-directional.
USHORT
2
RTPType
The type of the event.
One of the following values:
0: Audio;
1: Video;
2: Data.
USHORT
2
EchoCancellation
on/off
USHORT
2
PayloadType
The audio codec type
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice
ID
ID
The identifier of the connection between the call and the
device.
device.
STRING
64
ClientID (server
only)
only)
The ClientID of the CTI client requesting call recording,
provided by CTIServer when this message is sent to a
server application.
provided by CTIServer when this message is sent to a
server application.
STRING
64
ClientAddress
(server only)
(server only)
The IP address of the CTI client requesting call recording,
provided by CTIServer when this message is sent to a
server application.
provided by CTIServer when this message is sent to a
server application.
STRING
16