Cisco Cisco IPCC Web Option User Guide
12-21
ICM WebView Online Help
Trunk Group and IVR IPCC Reports
trkgrp21: IVR Ports Idle & In Service Real Time Report
trkgrp21: IVR Ports Idle & In Service Real Time Report
Data:
Trunk Group
The enterprise name of the trunk group
Derived from: Trunk_Group.EnterpriseName
Derived from: Trunk_Group.EnterpriseName
Ports Idle
The number of non-busy ports in the trunk group for the current half-hour
interval.
Derived from: Trunk_Group_Real_Time.TrunksIdle
Derived from: Trunk_Group_Real_Time.TrunksIdle
All Ports Busy
The number of ports in the trunk group in service for the current half-hour
interval.
Derived from: Trunk_Group_Real_Time.TrunksInService
Derived from: Trunk_Group_Real_Time.TrunksInService
Overview:
Title
The name you give it when you save the report.
Subject
An overlapped bar graph of the current number of idle ports
in relation to the current number of in-service ports
Purpose
To show IVR port usage
Use this report to ensure that your system is performing
Use this report to ensure that your system is performing
optimally.
Applicable
environment
IPCC
Template type
Real-time bar graph
Default sort order
By IVR port trunk group.
Drilldowns available
No
Schema database
tables
Trunk_Group
Trunk_Group_Real_Time