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Cisco Cisco IPCC Web Option User Guide

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Trunk Group and IVR IPCC Reports
trkgrp22: IVR Ports Status Real Time Report
trkgrp22: IVR Ports Status Real Time Report
Data:
IVR Ports
The enterprise name of the IVR port trunk group.
Derived from: Trunk_Group.EnterpriseName
Ports
The number of ports in the IVR group that are busy on tasks. 
Derived from: Trunk_Group_Real_Time.TrunksInService
Ports Idle
The number of IVR ports in the IVR group that are idle. 
Derived from: Trunk_Group_Real_Time.TrunksIdle
All Ports Busy
The total time in HH:MM:SS (hour, minute, second) format that all ports in the 
selected IVR group were simultaneously busy for the current half-hour 
interval. 
Derived from: Trunk_Group_Real_Time.AllTrunksBusy
Overview:
Title
The name you give it when you save the report.
Subject
A real-time table showing counts of ports in-service, ports 
idle, and the time in seconds that all ports have been 
currently busy.
Purpose
To show the status of IVR ports. 
Use this report to ensure that your system is performing 
optimally.
Applicable 
environment
IPCC
Template type
Real-time table
Default sort order
By IVR port trunk group.
Drilldowns available
No
Schema database 
tables
Trunk_Group
Trunk_Group_Real_Time