Cisco Cisco IP Contact Center Release 4.6.1 User Guide
C H A P T E R
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Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
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Creating New Custom Templates
This chapter explains the steps to create a new custom template “from scratch.”
For information on how to create a custom template by modifying a Cisco
template, refer to
template, refer to
For information on modifying the layout of a template after you have created and
saved it, refer to
saved it, refer to
This chapter contains these sections:
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Note
If this is your first new template, be sure to first review the information in
You might find it helpful to work on the practice templates presented in