Cisco Cisco Unified Contact Center Enterprise 10.0(1) User Guide

IN-1

Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)

I N D E X

Symbols

.SRD files

2-4

adding

columns

3-8, A-15

Retrieval Arguments

3-9, A-5, A-15

summary rows

5-19

tables

3-7, A-4, A-14

templates

2-5

titles

A-6

Where clause

3-10, A-6

aligning columns

5-2, 5-16, 5-17

background colors

5-2

Bill of Materials (BOM)

1-2

CEM

check Web DataWindow

5-2

Cisco templates

1-2, 2-2

and custom templates

C-2

changing

2-2

See also templates

columns

adding

3-8, 5-21, A-15

aligning

5-2, 5-16, 5-17

computed

2-7, 3-11

deleting

5-21

modifying

5-16

resizing

5-18

complex templates

2-5

computed columns

2-7, 3-11, 5-4

copying templates

6-12

creating templates

A-4

based on Cisco templates

4-1

from scratch

3-1

samples

A-1

custom folder

1-5, 1-13, 2-3

custom templates

2-2

changing names

C-2

creating

3-4

launching

6-9, 6-10

See also templates