Cisco Cisco IP Contact Center Release 4.6.1 User Guide
Outbound Option Real-Tme Reports
8 Outbound Option (Blended Agent) Reports
8-
15
WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted Editions
Data:
Dialer Name (no label)
The name of the dialer.
Derived from: Dialer.DialerName
Port #
The dialer port number.
Derived from: Dialer_Port_Real_Time.PortNumber
Status
The status of the dialer port.
Derived from: Dialer_Port_Real_Time.PortStatus
Campaign Name
The name of the campaign to which the dialer is assigned.
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Phone
The telephone number.
Derived from: Dialer_Port_Real_Time.PhoneNumber
Account
The account number.
Derived from: Dialer_Port_Real_Time.AccountNumber
imprul01: Import Status Real Time Report
Drilldowns available
No
Schema database
tables
tables
Dialer
Campaign
Query Rule
Dialer_Port_Real_Time
Campaign
Query Rule
Dialer_Port_Real_Time
Overview:
Subject
Import Rule: The number of good, bad, and total records
imported, or to be imported.
imported, or to be imported.
Purpose
To display the status of Outbound Option import records