Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
11-11
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 11 Troubleshooting Tips
Third-Party Software
Step 6
Save the file and restart the IIS Admin NT service for the change to take effect.
World Wide Publishing Service: Stopping it and Restarting WebView
You might encounter this error:
Stopping the World Wide Web publishing service stops
WebView. Restarting the web publishing does not bring WebView back up
.
This error is due to a limitation in IIS whereby stopping the World Wide Web Publishing service, but not
the IIS Admin service, crashes New Atlanta with errors. When you restart the Web Publishing service,
New Atlanta does not start.
the IIS Admin service, crashes New Atlanta with errors. When you restart the Web Publishing service,
New Atlanta does not start.
To resolve this, restart the IIS Admin Service as follows:
Step 1
From the Start button, select Settings > Control Panel > Administrative Tools > Services.
Step 2
In the Services dialog box list of services, double click IIS Admin Service.
Step 3
In the IIS Admin Service Properties dialog box, click Start.
Click OK and then exit the Services dialog box.