Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
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WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 1 Understanding WebView
WebView Components
Step 7
Click Cancel, or click OK and confirm if you have changed any of these settings to enable them.
Step 8
Click OK again.
Ensure browser cache updates
Use the following procedure to make sure the cache is updated at each new view of a real-time report.
Step 1
In the Internet Explorer window, choose Tools > Internet Options.
Step 2
On the General Settings tab (Temporary Internet Files section) click Settings.
Step 3
In the Settings dialog box, enable Every visit to the page, then click OK.
Step 4
Click OK to close the Internet Options dialog box.
Ensure display of WebView server error messages
Occasionally, you might see a blank page. This happens when the WebView Server sends an error
message, but your browser is configured to mask the text message. Use the following procedure to ensure
that you see an error message, and not a blank page.
message, but your browser is configured to mask the text message. Use the following procedure to ensure
that you see an error message, and not a blank page.
Step 1
In the Internet Explorer window, choose Tools > Internet Options.
Step 2
Click the Advanced tab.
Step 3
Under Browsing, clear the checkbox for Show friendly HTTP error messages.
Step 4
Click Apply. Then click OK to close the Internet Options dialog box.