Cisco Cisco IPCC Web Option Installation Guide
5-4
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 5 The WebView Database
WebView Database Deployment Models
WebView Database Deployment Models
Depending on the size and needs of the call center, you can deploy the WebView server according to one
of these deployment models:
of these deployment models:
•
•
WebView Database in a Standard Deployment
In the standard “all-in-one” deployment, the WebView server, the WebView database, and the real-time
and historical databases co-reside on the distributor Admin Workstation.
and historical databases co-reside on the distributor Admin Workstation.
During the distributor AW setup, when you are prompted for the location of the WebView database, you
indicate that the WebView database is on that local machine.
indicate that the WebView database is on that local machine.
Figure 5-1
WebView Server and WebView Database on Same Machine