Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x)

Rev. 1.30

Hardware and System Software Specification

4BSoftware Upgrade Considerations

5.8 Unified ICM/Unified Contact Center Common Component Server

Requirements

This section describes the Unified ICM/Unified CC common standalone server requirements. These Unified
ICM/Unified CC components can be used in various Unified ICM/Unified CC product editions.

5.8.1

Unified ICM/Unified Contact Center Router

The following table contains the Router hardware requirements for network interface required for pre-routing in
Unified ICM Enterprise and Unified ICM Hosted.

Table 5-35: Network Interface Requirements, Unified ICM Router Servers

Network Interface

Hardware

For Ethernet Carrier Network
Interfaces (MCI, AT&T, etc.)

+1 x 10/100/1000 Ethernet port

STENTOR Network Interface 1 (2 if duplexed) x DSG Run-Time 4.2 license(s) from NE Technologies, Inc.
SPRINT Network Interface



3 (5 if simplexed) x Eiconcard:

PCI 2.2 (normal
PCI slot)

S94 66MHz

• Motorola 68360 @ 33MHz
• 1 MB Flash & 8MB DRAM

•

Bus Type: PCI 2.2 64bit / 66 MHz (3V)

S94 V2

• Motorola Freescale 852T @ 98 MHz
• 16 MB SDRAM

•

Bus Type: PCI 2.2 64bit / 66 MHz (3.3V)

PCIe (PCI Express)

S94 PCI Express

•  Motorola Freescale 852T @ 98 MHz
•  16 MB SDRAM
•  PLX 8111 Express Interface
•  Bus Type: Single lane PCIe 1.0a 2.5Gbit/Sec

•

Two VHSI connectors



5 (10 if simplexed) x VHSI V.35 DCE cable (Eicon #300-076)



Eicon “Connections for Windows Server 2003 and Windows XP software V6R5”

Please see Unified ICM/Unified CC Hardware and Software Requirements for information on Router server selection
based on system capacity requirements.