Cisco Cisco Unified Contact Center Enterprise 9.0(2) Release Note
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
7BAppendix A – Server Classes
©2008 Cisco Systems, Inc.
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Table A.0.8: Series ‘20’ of Generic Server Classes (Single Processor)
Server Class
Model
Proc.
Type
Type
CPU
(GHz)
(GHz)
CPUs
RAM
(MB)
(MB)
Disk
(MB)
(MB)
Disk
Controller
Ethernet
Port
Port
See
GEN-20-001-Class
(Generic)
P4 2.26
1
1
1 x 40
ATA
2
2
GEN-20-002-Class
(Generic)
P4 3.06
1
1
1 x 40
ATA
2
2
GEN-20-003-Class
(Generic)
P4 3.4
1
2
2 x 80
ATA
2
2
GEN-20-004-Class
(Generic)
PD
2.8
1
2
2 x 80
SATA
2
2, 6,7
Table A.0.9: Generic Server Classes for Client Software
Server Class
Model
Proc.
Type
Type
CPU
(GHz)
(GHz)
CPUs
RAM
(MB)
(MB)
Disk
(MB)
(MB)
Disk
Controller
Ethernet
Port
Port
See
GEN-10-001-Class
(Generic)
P3,P4
0.8
1 256+
250+
ATA 1
2
GEN-10-002-Class
(Generic)
P3,P4
2
1 1GB
100+
ATA 1
2
GEN-10-003-Class
(Generic)
P3,P4
1
1 512+
100+
ATA 1
2
GEN-10-004-Class
(Generic)
P3,P4
0.5
1 128+
100+
ATA 1
2
GEN-10-005-Class
(Generic)
P3,P4
1
1 256+
200+
ATA 1
2,7
Notes
1. Enable processor Hyper-Threading only if Windows Server 2003 is installed. ICM/IPCC 7.0 on Windows 2000 is
qualified by Cisco only with Hyper-Threading disabled.
2. The disk should have this amount of available disk space for the applications.
3. The MCS base model comes with 4 hard drives. Additional drives must be separately purchased for this server class of
3. The MCS base model comes with 4 hard drives. Additional drives must be separately purchased for this server class of
hardware.
4. You may need more Ethernet ports for servers that have the Router software component. See section 7.6.1
for
details.
5. Two disks are sufficient for ‘40’ and ‘50’ class machines used for Routers, PGs, and other database-less processes.
6. These servers are dual core.
7. Cisco has qualified and now supports dual-core Intel processors on its full range of products. Each individual core in a multi-
6. These servers are dual core.
7. Cisco has qualified and now supports dual-core Intel processors on its full range of products. Each individual core in a multi-
core processor does not count as a processor towards server requirements given in
. A processor is
considered a single physical CPU, regardless of the number of cores.
Other Server requirements
• All servers should support 100/1000 Ethernet ports.
• All servers should have a CD/DVD drive and a 3.5 floppy drive.
• All servers should have a CD/DVD drive and a 3.5 floppy drive.
Class Name Convention
The class name contains self-described meaningful information about the server class. This allows you to refer to the class of server
without looking up the class table through out this document and other documents.
without looking up the class table through out this document and other documents.
The class name has the following format: AAAA-BB-CCC-Class, where:
• AAAA - is a sequence of alphabetic letters that describes the class, such as MCS, or GEN for generic.
• BB – Optional digits that associate with the performance class, such as 10, 20, 30, 40, and 50. “00” means no performance
• BB – Optional digits that associate with the performance class, such as 10, 20, 30, 40, and 50. “00” means no performance
association.
• CCC – Version number for this class, starts with 001, then 002, 003, …
• Class – It indicates that this is a server class, not a server model number, nor a part number.
• Class – It indicates that this is a server class, not a server model number, nor a part number.