Cisco Cisco IPCC Web Option Installation Guide

i.

Click Finish.

j.

Reboot the machine to ensure proper operation of JTAPI.

For additional information, refer to 

 (http://

www.cisco.com/univercd/cc/td/doc/product/icm/ipccente/ipcc70d/ipcccor7/index.htm)

Install the latest ICM/IPCC 7.0(0) service release and any required engineering specials on the
Side B PG.

Install Cisco Security Agent 4.5 with the latest compatible CSA Agent Policy on the Side B
PG.

Upgrade any remaining associated CTI OS servers on separate servers.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)