Cisco Cisco IPCC Web Option Installation Guide

the PGs and CIS
components to the new

upgraded HDS/Distributor AW
(step 5).

CallRouter and Logger in
the new domain.

If a temporary release 5.0 or release
6.0 HDS/Distributor AW was in
use, it can be decommissioned at
this point.

Routing is simplex until the Side B
CallRouter is upgraded and brought
into service.

Upgrade the Side B
CallRouter.

1 hour

10

Configuration is enabled once the
Side B Logger is upgraded and
brought into service.

Upgrade the Side B
Logger.

1 hour + data
migration time

11

************

************

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This can begin at any point after
step 9.

Upgrade the Side B
HDS/Distributor AW and
bring into service once
the upgrade is completed.

1 hour + data
migration time

12

None.

Upgrade the AWs, PGs,
RMS, and CIS
components

1 hour per
node

13

Common Ground Upgrade Examples

Common Ground Upgrade Example 1: Production HDS/Distributor AW Upgraded in Parallel with Central Controller

Two Common Ground upgrade examples are provided below. Both examples assume redundant
configurations with Side A and Side B CallRouters and Loggers, and that Side A and Side B
HDS/Distributor AWs are part of the system being upgraded and are required to support the

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)