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Cisco Unified Contact Center Enterprise 9.0(2)
Installation Guide
Cisco Cisco Unified Contact Center Enterprise 9.0(2) Installation Guide
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List of Figures
Figure 1: Upgrading a Complex, Multi-media, ICM/IPCC System................................................................................24
Figure 2: Original Configuration.....................................................................................................................................69
Figure 3: Select HDSs to Keep........................................................................................................................................69
Figure 4: Detach Remaining HDSs.................................................................................................................................69
Figure 5: Remove WebView Servers...............................................................................................................................69
Figure 6: Install and Point WebView Servers..................................................................................................................69
Figure 7: Migration Version and Migration Type Panels...............................................................................................130
Figure 8: Source and Destination Database Connection Panels....................................................................................131
Figure 9: Backup and Restore Location Panels.............................................................................................................134
Figure 10: Migration Control Panel...............................................................................................................................135
Figure 11: Migration Version and Migration Type Panels.............................................................................................139
Figure 12: Database Connection Panel..........................................................................................................................140
Figure 13: Migration Control Panel...............................................................................................................................141
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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