Cisco Cisco Computer Telephony Integration Option 8.5
Supported Desktop Systems
12
Integrating Cisco CTI OS Into a Citrix MetaFrame Presentation Server/Microsoft Terminal Services Environment
•
CTI OS Client Desktop sounds such as dial tones and DTMF tones are not
audible.
audible.
Supported Desktop Systems
CTI OS Clients hosted by a Citrix Independent Computing Architecture (ICA)
Client are supported only on GEN-10-002-Class and GEN-10-003-Class
hardware, as specified in the Cisco ICM/IPCC Enterprise & Hosted Edition
Releases 7.0(0), 7.1(1), and 7.1(2) Hardware & System Software Specifications
(Bill of Materials which is accessible from
Client are supported only on GEN-10-002-Class and GEN-10-003-Class
hardware, as specified in the Cisco ICM/IPCC Enterprise & Hosted Edition
Releases 7.0(0), 7.1(1), and 7.1(2) Hardware & System Software Specifications
(Bill of Materials which is accessible from
Supported Platforms
The following server platforms are supported.
•
Windows 2003 Server with Terminal Services
•
Windows 2000 Server with Terminal Services
Note
Cisco has no plans to support the Citrix MetaFrame Presentation Server on
UNIX.
UNIX.
The following client platforms are supported.
Client Platform
Supported with
Citrix ICA Client?
Citrix ICA Client?
Supported with
MTS Clients?
MTS Clients?
Windows 2000 Professional SP4
Yes
Yes
Windows XP Professional SP1a
Yes
Yes
Windows XP Professional SP2
Yes
Yes
Red Hat Enterprise Linux 4
Yes
N/A