Cisco Cisco Computer Telephony Integration Option 8.5

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Integrating Cisco CTI OS Into a Citrix MetaFrame Presentation Server/Microsoft Terminal Services Environment
 
Supported Citrix ICA Clients
Note
Designing of your Microsoft Terminal Server implmentation should be done 
in consultation with a Microsoft Certifierd Engineer. In particular, the 
guidance of a Microsoft Certified professional is essential to determine how 
many agents can be accommodated on an MTS suite. Citrix users should 
obtain the services of a Citrix Certified Administrator to provide similar 
deployment assistance for Citrix.
Supported Citrix ICA Clients
CTI OS clients published in a Citrix MetaFrame Presentation Server can be 
accessed only using the following Citrix ICA clients: 
  •
ICA Win32 Program Neighborhood Client
  •
ICA Win32 Web Client
  •
ICA Win32 Program Neighborhood Agent
  •
ICA Client for Linux 
Supported MTS Clients 
CTI OS clients installed in a Microsoft Terminal Services Server can be accessed 
only using the following MTS clients: 
  •
Terminal Services Client for Windows 2000
  •
Microsoft Remote Desktop Connection