Cisco Cisco Administrative Workstation Release Notes

This section provides information to help you understand the support requirements for 

Automated Administrator for Symposium. It contains these subsections: 

   

   

   

Automated Administrator for Symposium can be installed on systems running Cisco ICM 

Release 5.0(0) SR10 and later, 6.0(0) SR3 and later, and 7.0(0)SR2 and later.  

Note that beginning with ICM Release 6.0(0) SR8, patches for AAS are delivered as part of 

the ICM Service Release installer. (Prior to 6.0(0) SR8, patches for AAS were delivered as 

part of a separate installer.) You must run the base installer for AAS separately before 
applying ICM 6.0 SR8. The ICM Service Release installer delivers AAS patches only. 

Note also that starting with ICM Release 7.1(3), the ICM Installer is capable of installing 
AAS as part of the Symposium PG installation. If AAS is already installed, then from Release 

7.1(3) onwards, software updates will be automatically delivered as part of ICM 
Maintenance Release (Service Release) updates. 

Automated Administrator for Symposium has been tested and verified to be compatible with 
the interoperability criteria for ICM Release 5.0(x), 6.0(x), 7.0(x), and 7.1(x). Additional 

ICM interoperability support information is available from these sources: 

    ICM support information for other Cisco products is listed in the Cisco IP Contact Center 

Compatibility Guide, available at

    ICM ACD support information is listed in the ACD Supported Switch Matrix, available at:  

    ICM third-party platform support information is listed in the Cisco Hardware and System 

Software Specifications (Bill of Materials), available at: 

An Automated Administrator for Symposium installs files that are needed for the AAS 1.0 

product. The installation program automatically detects the components installed on a 
machine and installs only those files specific to those components. 

This section lists the ICM components on which this service release can be installed, and 
those on which it cannot.