Cisco Cisco TelePresence Management Suite (TMS) Version 15 Document
Endpoint Products
Polycom HDX Series Systems
At a glance
TMS version tested
13.1.2
Product status
Active
Product software versions -
tested
tested
v3.0.3.1
v2.6.0.2
v2.6.0.2
Product software versions -
target
target
v3.0.x
v2.6.x
v2.6.x
Polycom HDX Series represents all single codec Polycom systems based on the HDX family of codecs
family of codecs that that run the same HDX system software. This includes room, integrator, and
personal systems from the:
family of codecs that that run the same HDX system software. This includes room, integrator, and
personal systems from the:
Polycom HDX 6000 Series
Polycom HDX 7000 Series
Polycom HDX 8000 Series
Polycom HDX 9000 Series
Polycom HDX 4000 Series
Integrated systems or vertical products based on a single HDX codec are also included but may only be
identified as a codec instead of a larger system and the functionality will be limited to the same as a
standalone codec.
identified as a codec instead of a larger system and the functionality will be limited to the same as a
standalone codec.
Cisco does not validate all product variations of the HDX product line, but tests with key system types in
the HDX product line. Cisco tests with HDX 9004, HDX 8006, and HDX4000 systems. Other HDX
variants should be compatible, but compatibility is not explicitly tested or guaranteed.
the HDX product line. Cisco tests with HDX 9004, HDX 8006, and HDX4000 systems. Other HDX
variants should be compatible, but compatibility is not explicitly tested or guaranteed.
Configuration Requirements
The following configuration requirements must be met for the device to be managed by Cisco TMS in the
traditional ‘Managed by Cisco TMS’ mode:
traditional ‘Managed by Cisco TMS’ mode:
Cisco TMS must use the admin user account, the account must have administrative privileges on
the device and must have the password for that account.
the device and must have the password for that account.
SNMP Community Name -
set to a value listed in Cisco TMS’s list of SNMP community names.
Console IP Address
– set to the network address of Cisco TMS.
Enable Remote Access must be enabled for Web, Telnet, and SNMP.
Call Detail Report option under
System Settings
>
Call Settings
must be enabled for full
functionality.
Allow Video Display on Web under
System Settings
>
Security
must be enabled for full
functionality.
Polycom GDS directory setting must be enabled.
The following settings are required, but can be configured automatically by Cisco TMS after the device is
added to Cisco TMS if Enforce Management Settings is enabled (recommended)
added to Cisco TMS if Enforce Management Settings is enabled (recommended)
Global Directory (GDS) Server address set to network address of Cisco TMS and register
checkbox enabled.
checkbox enabled.
Management Server URL
– set to the feedback handler on Cisco TMS (Ex:
).