Cisco Cisco Computer Telephony Integration Option 9.0

The following server platforms are supported.

Windows 2003 Server with Terminal Services

Windows 2000 Server with Terminal Services

Cisco has no plans to support the Citrix MetaFrame Presentation Server on UNIX.

The following client platforms are supported.

Designing of your Microsoft Terminal Server implmentation should be done in consultation with a 
Microsoft Certifierd Engineer. In particular, the guidance of a Microsoft Certified professional is 
essential to determine how many agents can be accommodated on an MTS suite. Citrix users should 
obtain the services of a Citrix Certified Administrator to provide similar deployment assistance for 
Citrix.

CTI OS clients published in a Citrix MetaFrame Presentation Server can be accessed only using the 
following Citrix ICA clients: 

ICA Win32 Program Neighborhood Client

ICA Win32 Web Client

ICA Win32 Program Neighborhood Agent

ICA Client for Linux 

CTI OS clients installed in a Microsoft Terminal Services Server can be accessed only using the 
following MTS clients: 

Terminal Services Client for Windows 2000

Microsoft Remote Desktop Connection

Windows 2000 Professional SP4

Yes

Yes

Windows XP Professional SP2

Yes

Yes

Windows Vista

Yes

Yes

Red Hat Enterprise Linux 4

Yes

N/A