Cisco Cisco TelePresence Management Suite (TMS) Version 15
1. Dial the phone number
2. Pause 2 seconds
3. Enter [participant code] DTMF values (Example: 12345678)
4. Enter #
5. Pause 6 seconds
6. Enter #
7. Pause 25 seconds
8. Enter #1
9. Pause 1 second
10. Enter [attendee ID] DTMF values (Example: 44356)
Variables Available to the Dial String
The following variables are available for use with the DTMF dial string that is created by your TSP audio
provider and configured by WebEx cloud services.
provider and configured by WebEx cloud services.
Figure 28: WebEx Host Account / TSP Audio Account
For more information on the DTMF dial string, contact Cisco WebEx cloud services.
Configuring How the Conference is Opened
TSP providers typically wait for the WebEx host to call in before opening up an audio conference for the
meeting.
meeting.
Until the host dials in (by entering the host access key) participants wait in a waiting room. If the host is late
or never dials in and unlocks the meeting from WebEx, the meeting never starts.
or never dials in and unlocks the meeting from WebEx, the meeting never starts.
Contact your TSP provider to determine if they have a waiting room. If they do have a waiting room, there are
two methods for ensuring the conference is opened for a meeting:
two methods for ensuring the conference is opened for a meeting:
n
Method 1: WebEx cloud services works with the TSP provider to include the host access key in the
DTMF dial string used by the MCU/TelePresence Server.
DTMF dial string used by the MCU/TelePresence Server.
l
As soon as the first telepresence participant joins the meeting, the MCU/TelePresence Server dials the
string and joins as the host, unlocking the meeting.
string and joins as the host, unlocking the meeting.
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Because the MCU/TelePresence Server dials in to the TSP on behalf of the host, the provider must
Cisco Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide (TMS 14.4 - WebEx WBS29)
Page 143 of 186
Configuring Audio
Configuring TSP Audio for CMR Hybrid