Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Table 5-44
SUPERVISE_CALL_CONF Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header.
MessageType = 125.
MessageType = 125.
MHDR
8
InvokeID
Set to the same value as the
InvokeID from the corresponding
request message.
InvokeID from the corresponding
request message.
UINT
4
ConnectionCallID
The Call ID value assigned to the
call by the peripheral or ICM
software.
call by the peripheral or ICM
software.
UINT
4
ConnectionDeviceI
DType
DType
Indicates the type of the
connection identifier supplied in
the ConnectionDeviceID floating
field (
connection identifier supplied in
the ConnectionDeviceID floating
field (
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice
ID
ID
The identifier of the connection
between the call and the agent
device that is being supervised.
between the call and the agent
device that is being supervised.
STRING
64
Maximum message size (including header)
84
5-62
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5 Application Level Interfaces
Supervisor Service
EMERGENCY_CALL_REQ
The EMERGENCY_CALL_EVENT message, defined in
, indicates that a CTI Client is
handling the indicated call as an emergency call:
Table 5-45
EMERGENCY_CALL_REQ Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header.
MessageType = 121.
MessageType = 121.
MHDR
8
InvokeID
An ID for this request message
that will be returned in the
corresponding confirm message.
that will be returned in the
corresponding confirm message.
UINT
4
PeripheralID
The ICM PeripheralID of the ACD
where the call is located.
where the call is located.
UINT
4