Cisco Cisco IPCC Web Option Technical References
11
1 Overview
The Alcatel 4400 PG connects to the Alcatel 4400 ACD via an Ethernet
connection. Alcatel also provides a TCP server port 2555 for CSTA
connection between the 4400 CCD and telephony applications. Primarily,
a single TCP link provides all of the information required by the Alcatel
PIM for successful Unified ICM monitoring and routing.
connection. Alcatel also provides a TCP server port 2555 for CSTA
connection between the 4400 CCD and telephony applications. Primarily,
a single TCP link provides all of the information required by the Alcatel
PIM for successful Unified ICM monitoring and routing.