Cisco Cisco E-Mail Manager Unity Integration Option Release Note
Enterprise ICM Dedicated Forest/Domain Model
Note: Sizing is based on information gathered during the Application Discovery Phase,
based on expected number of e-mails received on a daily basis, size of the average e-mail,
average size of attachments (if any), and the length of time e-mails should be preserved
on the database.
based on expected number of e-mails received on a daily basis, size of the average e-mail,
average size of attachments (if any), and the length of time e-mails should be preserved
on the database.
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Click OK to create Schema.
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The Database Table Creation Dialog Box appears. –Click OK.
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On the Logging tab, accept defaults.
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On the Advanced tab, accept defaults.
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For the HTTPD tab, change the HTTPD port to 80.
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On the LAMBDA Database tab, make note of the database name, as you use it when installing the
Agent UI Server. For example: cemdbp.
Agent UI Server. For example: cemdbp.
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Click RunNow.
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Enter the login and password information (login name: sa and password: leave blank)
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The Database Files Dialog Box appears.
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Enter data and log sizes
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Set the Database file size (minimum 500MB)
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Set the Log file size (minimum 300MB)
Note: Sizing is based on information gathered during Application Discovery Phase, based on
expected number of e-mails received on a daily basis, size of the average e-mail, average size
of attachments (if any), and the length of time e-mails should be preserved on the database.
expected number of e-mails received on a daily basis, size of the average e-mail, average size
of attachments (if any), and the length of time e-mails should be preserved on the database.
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For the Successful Creation Database Creation Dialog Box, click OK.
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On the LAMBDA tab, accept defaults unless information gathered during the discovery indicates
that you should enter other values here.
that you should enter other values here.
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On the CIR database tab, make note of the database and username. You use them when installing
the Agent UI Server. For example: database is cemdbc and username is CEMUSERC
the Agent UI Server. For example: database is cemdbc and username is CEMUSERC
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Choose to run the script now.
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Enter the Login and Password: (login name: sa and password: leave blank)
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The Database Files Dialog Box appears.
Enter the Database file size (minimum 500MB)
Enter the Log file size (minimum 300MB)
Enter the Log file size (minimum 300MB)
Note: Sizing is based on information gathered during the Application Discovery Phase, based
on expected number of e-mails received on a daily basis, size of the average e-mail, average
size of attachments (if any), and the length of time e-mails should be preserved on the
database.
on expected number of e-mails received on a daily basis, size of the average e-mail, average
size of attachments (if any), and the length of time e-mails should be preserved on the
database.
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For the Successful Creation Database Creation Dialog Box, click OK.
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For the Successful Grant Access to CIR Dialog Box, click OK.
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For the Successful Database Table Dialog Box, click OK.
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On the CIR tab, enter the Webview Server Name. For example: icmcusag2. Accept all other
defaults.
defaults.
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On the ICM tab, refer to the ICM System Design document, Connection Parameters Section, ICM
Configuration Manager, Media Routing Domains Table and Application Instance List Table. You
also need to refer to (in this same Section) CMS Control, CONAPI Connections-ICM/E-Mail
Manager Table.
Configuration Manager, Media Routing Domains Table and Application Instance List Table. You
also need to refer to (in this same Section) CMS Control, CONAPI Connections-ICM/E-Mail
Manager Table.
[example]
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ICM Enterprise Name: CEM
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ICM Application Key: cisco
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ICM Description: mmcallcenter
Release 6.0(0) Staging on Windows 2000
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