Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

For the Add PIM dialog box, 

. For the the

. For the

Device Management Protocol Properties dialog box, 

.

How to Set MDS and DMP Properties

In the MDS & DMP Properties dialog box, in the Message Delivery System section, do not
change the default values for the Timed delivery queue interval or the Timed deliver queue
threshold, unless told to do so by your ICM support provider.

The Disable ICM time synchronization option is used to select time synchronization service.
The box is checked, by default, since the Windows operating system uses its own integrated
time service. However, if the machine is a workgroup machine, uncheck this box to enable ICM
Time Synchronization. Note that Setup will not change current configuration when performing
an Upgrade all.

In the Device Management Protocol section, for the ICM system ID, enter the number of the
PG as specified in the Peripheral Gateway Properties window (for example, enter 3 for PG 3).

The Network Probe interval determines how frequently the PG sends test messages to the
CallRouter. Do not change this value unless told to do so by your ICM support provider.

Click OK when you are finished with this dialog box.

This accepts the information that you entered, and returns you to the Peripheral Gateway
Component Properties dialog box.

For the Peripheral Gateway Component Properties dialog box, 

.

How to Set Device Management Protocol Properties

When you click Next in the Peripheral Gateway Component Properties dialog box, the Device
Management Protocol Properties dialog box opens.

In the Device Management Protocol Properties dialog box, if you prefer that the PG communicate
with one side or the other of the Central Controller (for example, if the PG is collocated with
one side), indicate the preferred side. Whether you specify a preferred side or not, if the PG
cannot communicate with one side, it will automatically switch to the other.

Indicate, for both Side A and Side B (if duplexed), whether the PG is local to (CallRouter is
local) or remote from (CallRouter is remote (WAN)) each side of the Central Controller.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)