HP omnibook xe3 Service Manual
HP OmniBook XE3
Troubleshooting and Diagnostics
3-21
Code
Suggestions
0265h
Check hard disk connection. Replace the hard
disk. Replace the motherboard.
disk. Replace the motherboard.
0275h
Replace the hard disk.
0280h
Check hard disk connection. Replace the hard
disk. Replace the motherboard.
disk. Replace the motherboard.
0281h
Replace the hard disk.
0290h
Repeat the test.
0293h,
0295h –
0296h
0295h –
0296h
Replace the hard disk.
02AAh
Check hard disk connection. Replace the hard
disk. Replace the motherboard.
disk. Replace the motherboard.
02CCh
Re-enter the drive parameters and repeat the
test, Run BIOS Setup and check the hard disk
type. Replace the hard disk. Replace the
motherboard.
test, Run BIOS Setup and check the hard disk
type. Replace the hard disk. Replace the
motherboard.
02EEh
Run BIOS Setup and temporarily select a drive
type that has more than 200 cylinders, then
repeat the test.
type that has more than 200 cylinders, then
repeat the test.
02F1h
Reformat the hard disk. Recreate the Hibernate
partition, then run FDISK to partition the hard
disk.
partition, then run FDISK to partition the hard
disk.
02F3h
Run SCANDISK or equivalent. Reformat the
hard disk. If necessary, recreate the Hibernate
partition, then run FDISK to partition the hard
disk.
hard disk. If necessary, recreate the Hibernate
partition, then run FDISK to partition the hard
disk.
02F4h –
02F5h
02F5h
Reformat the hard disk. If necessary, recreate
the Hibernate partition, then run FDISK to
partition the hard disk.
the Hibernate partition, then run FDISK to
partition the hard disk.
02FFh
Check hard disk connection. Replace the hard
disk. Replace the motherboard.
disk. Replace the motherboard.
9602h –
9607h
9607h
(See Hard Disk Tests at end of table.)
Floppy Disk Tests
0301h –
0304h
0304h
Replace the floppy drive. Replace the
motherboard.
motherboard.
0305h
Run the Floppy Disk Controller test. Make sure
the floppy diskette is fully inserted in the drive.
Make sure the drive is properly installed.
Replace the diskette. Replace the floppy drive.
Replace the motherboard.
the floppy diskette is fully inserted in the drive.
Make sure the drive is properly installed.
Replace the diskette. Replace the floppy drive.
Replace the motherboard.
0306h
Replace the floppy drive.
0307h –
030Bh
030Bh
Run the Floppy Disk Controller test. Make sure
the floppy diskette is fully inserted in the drive.
Make sure the drive is properly installed.
Replace the diskette. Replace the floppy drive.
Replace the motherboard.
the floppy diskette is fully inserted in the drive.
Make sure the drive is properly installed.
Replace the diskette. Replace the floppy drive.
Replace the motherboard.
030Ch
Replace the floppy drive.
Keyboard Tests
0400h –
0401h
0401h
Replace the motherboard.
0410h –
0414h
0414h
Check the keyboard ribbon cable connection.
Replace the keyboard. Replace the
motherboard.
Replace the keyboard. Replace the
motherboard.
0415h
Replace the keyboard. Replace the
switchboard PCA. Replace the motherboard.
switchboard PCA. Replace the motherboard.
0416h –
0418h
0418h
Replace the keyboard. Replace the
motherboard.
motherboard.
Code
Suggestions
Serial Port Tests
0601h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0602h
Replace the motherboard.
0603h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0604h –
0605h
0605h
Replace the motherboard.
0606h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0607h
Make sure the loopback connector is installed
and constructed properly. Replace the
motherboard.
and constructed properly. Replace the
motherboard.
0608h –
0617h
0617h
Replace the motherboard.
Parallel Port Tests
0701h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0702h
Replace the motherboard.
0704h –
0706h
0706h
Replace the motherboard.
0707h
Connect the loopback connector.
0708h
Replace the motherboard.
Audio Tests
0801h –
0805h
0805h
Check the speaker connection. Replace the top
case. Replace the motherboard.
case. Replace the motherboard.
0806h,
0816h
0816h
If external speakers are being used, make sure
the speakers are properly connected. Rerun
the test. Replace the speakers that fail this test
repeatedly.
the speakers are properly connected. Rerun
the test. Replace the speakers that fail this test
repeatedly.
08C0h –
08C2h
08C2h
Check the speaker connections. Replace the
top case. Replace the motherboard.
top case. Replace the motherboard.
08D0h
Replace the motherboard.
08E0h –
08E4h
08E4h
Replace the motherboard.
08F0h –
08F3h
08F3h
Replace the motherboard.
Video Tests
0900h –
0905h
0905h
Replace the video PCA. Replace the
motherboard.
motherboard.
0911h
If this test fails on the internal display, replace
the video PCA; replace the motherboard.
the video PCA; replace the motherboard.
0912h –
0913h
0913h
Replace the video PCA. Replace the
motherboard.
motherboard.
0920h
Replace the video PCA. Replace the
motherboard.
motherboard.
0931h –
0933h
0933h
Replace the video PCA. Replace the
motherboard.
motherboard.