Canon imageclass 2300 Information Guide

When Problems Occur during Fax Operations

If an error occurs during fax operations, check the following points.

 

You cannot send a document after dialing.

 

Cause 1

Is your machine set to the correct telephone line type (pulse or tone)?

 

Remedy

Check the telephone line type and set the machine to the correct type.

 

Cause 2

Is your machine in copy mode?

 

Remedy

Press [FAX] to light the FAX indicator.

 

Cause 3

Is the document set properly?

 

Remedy

Reset the document and try sending again.

 

Cause 4

Did you dial the right telephone number?

 

Remedy

Try dialing the number again. If the number is registered for one-touch or coded 
speed dialing, check that the number is correct.

 

Cause 5

Is the other party's fax machine out of paper?

 

Remedy

Contact the other party to check whether their fax machine is out of paper.

 

Cause 6

Is the other party's line busy with sending, receiving, or a voice call?

 

Remedy

Contact your carrier to check whether the line is busy or not.

Memory fills up immediately when you try to send.

 

Cause 1

Are you sending with the resolution set to 'SUPER FINE' or 'ULTRA FINE', or 
image quality set to 'PHOTO' or 'TEXT/PHOTO'?

 

Remedy 1 If your document does not contain fine text or photographs, set the resolution to 

'STANDARD' and image quality to 'TEXT'.

 

Remedy 2 If your document contains fine text or photographs, send it directly rather than 

using a memory transmission.

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