Canon PIXMA Pro9000 Quick Setup Guide
Troubleshooting
80
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still
camera or digital video camcorder*, and the countermeasures to eliminate them.
camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
“Error No.: 2001”
A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your PictBridge compliant
device, you may have to select a print mode before connecting the
device.
You may also have to turn on the device or select Play mode
manually after connecting the device to the printer.
Perform necessary operations according to the instruction manual
supplied with your device.
device, you may have to select a print mode before connecting the
device.
You may also have to turn on the device or select Play mode
manually after connecting the device to the printer.
Perform necessary operations according to the instruction manual
supplied with your device.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer.
PictBridge-compatible digital camera or digital video camcorder can be
connected to your printer for Direct Printing.
camera or digital video camcorder that is not supported by this printer.
PictBridge-compatible digital camera or digital video camcorder can be
connected to your printer for Direct Printing.
“Error No.: 2500”
Automatic Print
Head alignment
failed
Head alignment
failed
See “Eleven flashes” in
“Handling Error Messages”
on page 73.
Camera Error Message
Possible Cause
Try This
Printer in use
Images are being printed from
the computer
the computer
Wait until printing ends. The printer automatically starts
printing the images from the camera after completing the
current printing.
printing the images from the camera after completing the
current printing.
The printer is warming up
Wait until warm-up ends. When it is ready, the printer starts
printing automatically.
printing automatically.
No paper
No paper in the Auto Sheet
Feeder
Feeder
Load the paper in the Auto Sheet Feeder, and select Continue
*1
in the display on your camera.
Paper Error
The printer is not ready to
feed paper from the Front Tray
yet (the ALARM lamp on the
printer is lit orange.)
feed paper from the Front Tray
yet (the ALARM lamp on the
printer is lit orange.)
Load the paper correctly in the Front Tray according to the
procedure described in
procedure described in
“Loading Paper in the Front Tray”
on
page 10 and press the RESUME/CANCEL button on the printer.
The Front Tray or the Rear
Support is closed (Printer
ALARM lamp flashes orange
three times.)
Support is closed (Printer
ALARM lamp flashes orange
three times.)
If the Front Tray is closed, open it to resume printing.
If the Rear Support is closed when printing from the Front Tray,
open it and select Continue
If the Rear Support is closed when printing from the Front Tray,
open it and select Continue
*1
in the display on your camera.
The Inner Cover is open
(Printer ALARM lamp flashes
orange six times.)
(Printer ALARM lamp flashes
orange six times.)
Close the Inner Cover and select Stop in the display on your
camera to stop printing.
camera to stop printing.
The Front Tray is not set to its
correct position or the Front
Tray was moved during
printing (Printer ALARM lamp
flashes orange ten times.)
correct position or the Front
Tray was moved during
printing (Printer ALARM lamp
flashes orange ten times.)
When printing from the Auto Sheet Feeder, return the Front Tray
to its normal printing position. Ensure that paper is loaded in
the Auto Sheet Feeder and then select Continue
to its normal printing position. Ensure that paper is loaded in
the Auto Sheet Feeder and then select Continue
*1
in the display
on your camera to resume printing.
Refer to
Refer to
“Returning the Front Tray to Its Normal Printing
Position”
on page 14 for details about how to return the Front
Tray to its normal printing position.
If you have moved the Front Tray during printing, select Stop in
the display on your camera to stop printing.
Return the Front Tray to the correct position, and try printing
again.
Do not move the Front Tray during printing.
If you have moved the Front Tray during printing, select Stop in
the display on your camera to stop printing.
Return the Front Tray to the correct position, and try printing
again.
Do not move the Front Tray during printing.
Problem
Possible Cause
Try This