Samsung OfficeServ 7100 User Manual

Samsung

Account Code Entry

Forced - Verified

Forced - Not Verified

Account Code Key

Account Code Key - One Touch

Administrator Program Key

All Call Voice Page

Audio Message with Alarm

(Timer) Reminder

Authorization Codes

Auto Answer on CO

Auto Attendant†

Automatic Call Distribution (ACD)

Background Music

Call Activity Display

Agent Busy/Manual Wrap-Up Key

Agent PIN (ID) Numbers

Agent Login & Logout

Automatic Logout

Automatic Wrap-Up Timer

Priority Call Queuing

Embedded Reporting Package

Agent Statistics

Call Statistics

Group Supervisors

Printed Reports

OfficeServ DataView

Wall-Style Display Windows

Caller Identification†

Calling Line Identification (CLI)

Caller ID Features

Name/Number Display

Save Caller ID Number

Store Caller ID Number

Inquire Park/Hold

Caller ID Review List

Abandon Call List

Caller ID on SMDR

Number to Name Translation

Caller ID to PSTN

Caller ID to Analog Port

Call Forwarding

Preset Destination

Preset Forward Busy

Call Park and Page

Call Waiting/Camp-On

Centrex/PBX Use

Class of Service

Common Bell Control

Computer Telephony Integration (CTI)

OfficeServ™ Link

OfficeServ™ DataView

OfficeServ™ EasySet

OfficeServ™ Call

OfficeServ™ Operator

OfficeServ™ Softphone

Conference Group

Customer Set Relocation

Database Printout

Daylight Saving Time-Automatic

Dialed Number Identification Service (DNIS)

Direct In Lines

Direct Inward Dialing (DID) T1

Day/Night Routing

Busy or Camp-On Option

DID Call Limits

Direct Inward System Access (DISA)

Direct Trunk Selection

Directory Names

Distinctive Ringing

Door Lock Release (Programmable)

Executive Barge-In (Override)

With Warning Tone

Without Warning Tone

Trunk Monitor or Service Observing

External Music Interfaces

External Page Interfaces

Flash Key Operation

Flexible Numbering

Group Busy Setting

In Group/Out of Group

Incoming Call Distribution

Incoming/Outgoing Service

Individual Line Control

Primary Rate Interface (PRI)

Least Cost Routing

4.1

PART 4. BUSINESS FEATURE PACKAGE

SYSTEM FEATURES

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