Runco cinemawall xp-65 User Manual

Table 5-1 provides some general guidelines for troubleshooting problems you may 
encounter with the CinemaWall. If the suggested solutions fail to resolve the problem or if 
you encounter an issue not described here, please contact your Runco dealer or Runco 
Technical Support.  

The display does not turn on 
after initial installation. 

• The CinemaWall is not 

plugged in or the AC outlet 
is not active. 

 

• The  remote  control 

batteries have run out. 

• Ensure that the 

CinemaWall is plugged in 
and that the AC outlet is 
active. 

• Replace the batteries. 

The display is on and menus 
appear, but there is no 
picture. 

• Incorrect source selection. 
• Source component is not 

turned on. 

• Source component is 

connected incorrectly or 
not at all. 

• Select the correct source. 
• Turn on the source 

component. 

• Check connections from 

source component to 
CinemaWall. 

Image is too bright and/or 
lacks definition in the bright 
areas of the image. 

• Picture level (contrast) is 

set too high. 

• Lower the contrast setting 

(refer to page 31).

Image appears “washed out” 
and/or dark areas appear too 
bright. 

• Brightness is set too high. 

• Lower the brightness 

setting (refer to page 32). 

Colors in the image are 
swapped; for example, reds 
appear blue or vice versa. 

• The Red/Pr, Green/Y or 

Blue/Pb outputs from the 
source are connected to 
the wrong inputs on the 
CinemaWall. 

• Ensure that the source 

outputs are connected to 
the correct CinemaWall 
input. 

RGB-HD images appear 
“noisy.”

• Clock and Phase settings 

need adjustment. 

• Adjust Clock and Phase 

settings (refer to SIGNAL 
on page 38).

Computer images do not dis-
play correctly. 

• The resolution and 

frequency of the video 
card in the computer are 
not compatible with the 
CinemaWall.

• Select a compatible 

resolution and vertical 
frequency (refer to 
Supported Timings on 
page 62). 

The image is too large, too 
small or positioned incor-
rectly.

• Image size and/or position 

needs adjusting. 

• Adjust the image size 

and/or position (refer to 
POS./SIZE on page 35).