Nortel Networks P0857846 User Manual

28 / Answering calls

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

P0857846 Issue 02

Each line in a Norstar system can be assigned a prime telephone. 
Calls not answered at their normal destinations are transferred to 
the prime telephone. The prime telephone is usually the attendant’s 
telephone. The installer or customer service representative 
programs a prime telephone for a line.

º

Flashing on and off for 
equal lengths of time

There is an incoming call on the line.

º

Flashing on and off more 
quickly

You have placed a call on hold.

º

Flashing on for longer 
than off

Someone else has put a call on hold 
on that line.

º

On, not flashing

You are connected to the call on that 
line or the line is in use elsewhere.

Off

The line is free.

A double beep every ten 
seconds

A call has been camped to your telephone.

A long single ring

There is an external call on the line for you.

A shorter double ring

There is an internal call on the line for you or 
a call is being transferred to you.

A brief single ring

A call is being redirected on one of your 
redirected lines. You cannot answer this call. 

Three beeps descending 
in tone

You are receiving a priority call.

The person at telephone 221 has forwarded 
a call to you using Do Not Disturb.

The system has transferred a call to you from 
a telephone with Do Not Disturb turned on.

Nobody answered this call so the system 
transferred it to you.