Nortel Networks P0857846 User Manual
Transferring calls / 69
P0857846 Issue 02
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
Parking a call
You can suspend a call so that it can be retrieved from any
telephone in your system.
telephone in your system.
•
Press
ƒ‡›
.
•
Use the Page feature (
ƒfl‚
)
or press
PAGE
to
announce the retrieval code displayed by your telephone.
Retrieving a parked call
•
Select an internal line. (On the M7100 telephone, pick up the
receiver.)
receiver.)
•
Dial the Call Park retrieval code.
Using Call Park
When you park a call, the system assigns one of twenty-five codes
for the retrieval of the call. These codes consist of the Call Park
prefix, which may be any digit from 1 to 9, and a two-digit call
number between 01 and 25. For example, if the Call Park prefix is 1,
the first parked call is assigned Call Park retrieval code 101.
for the retrieval of the call. These codes consist of the Call Park
prefix, which may be any digit from 1 to 9, and a two-digit call
number between 01 and 25. For example, if the Call Park prefix is 1,
the first parked call is assigned Call Park retrieval code 101.
The Norstar system now assigns Call Park codes in sequence, from
the lowest to the highest, until all the codes are used. This round-
robin approach means that a greater variety of codes will be used,
which will make it easier for a call to reach the right person when
more than one incoming call is parked.
the lowest to the highest, until all the codes are used. This round-
robin approach means that a greater variety of codes will be used,
which will make it easier for a call to reach the right person when
more than one incoming call is parked.
The highest call number (the Call Park prefix followed by 25) is used
only by telephones or devices connected to the system using an
analog terminal adapter (ATA).
only by telephones or devices connected to the system using an
analog terminal adapter (ATA).
Your installer or customer service representative programs both the
Call Park prefix and the delay before parked calls are returned to the
originating telephone. External calls parked for longer than the
programmed delay are returned to your telephone.
Call Park prefix and the delay before parked calls are returned to the
originating telephone. External calls parked for longer than the
programmed delay are returned to your telephone.
Call Park can be disabled by your installer or customer service
representative.
representative.
ƒ‡›