McAfee dr solomon s anti-virus 8.5 User Guide
Administrator’s Guide
97
Removing Infections From Your System
Submitting a virus sample
If you have a suspicious file that you believe contains a virus, or experience a
system condition that might result from an infection—but Dr Solomon’s
Anti-Virus has not detected a virus—Dr Solomon’s Software recommends that
you send a sample to its anti-virus research team for analysis. When you do so,
be sure to start your system in the apparently infected state—don’t start your
system from a clean floppy disk.
system condition that might result from an infection—but Dr Solomon’s
Anti-Virus has not detected a virus—Dr Solomon’s Software recommends that
you send a sample to its anti-virus research team for analysis. When you do so,
be sure to start your system in the apparently infected state—don’t start your
system from a clean floppy disk.
Several methods exist for capturing virus samples and submitting them. The
next sections discuss methods suited to particular conditions.
next sections discuss methods suited to particular conditions.
Using the SendVirus utility to submit a file sample
Because the majority of later-generation viruses tend to infect document and
executable files, Dr Solomon’s Anti-Virus comes with SENDVIR.EXE, a utility
that makes it easy to submit an infected file sample to Dr Solomon’s
researchers for analysis.
executable files, Dr Solomon’s Anti-Virus comes with SENDVIR.EXE, a utility
that makes it easy to submit an infected file sample to Dr Solomon’s
researchers for analysis.
To submit a sample file, follow these steps:
1. If you must connect to your network or Internet Service Provider (ISP) to
send e-mail, do so first. If you are continuously connected to your
network or ISP, skip this step and go to
network or ISP, skip this step and go to
.
2. Locate the file SENDVIR.EXE in your Dr Solomon’s Anti-Virus program
directory. If you installed your Dr Solomon’s Anti-Virus with default
Setup options, you'll find the file here:
Setup options, you'll find the file here:
C:\Program Files\Network Associates\Dr Solomon’s Anti-Virus
3. Double-click the file to display the first AVERT Labs Response Center
wizard panel (
).
Figure 3-12. First SENDVIR.EXE panel