User GuideTable of ContentsPreface11Anti-virus protection as information security11Information security as a business necessity14Active Virus Defense security perimeters15At the desktop: Dr Solomon’s Anti-Virus15Dr Solomon’s anti-virus research17How to contact Network Associates18Customer service18Technical support19Download support20Network Associates training20Comments and feedback20Reporting new items for anti-virus data file updates20International contact information221 About Dr Solomon’s Anti-Virus25Introducing Dr Solomon’s Anti-Virus25How does Dr Solomon’s Anti-Virus work?27Fast, accurate virus detection27Encrypted polymorphic virus detection28“Double heuristics” analysis28Wide-spectrum coverage29What comes with Dr Solomon’s Anti-Virus?29What’s new in this release?33Installation and distribution features34Interface enhancements34Changes in product functionality35New update options for your Dr Solomon’s Anti-Virus352 Installing Dr Solomon’s Anti-Virus37Before you begin37System requirements37Installing Dr Solomon’s Anti-Virus software on a local computer38Installation steps38Using the Emergency Disk Creation utility53Determining when you must restart your computer58Testing your installation59Modifying or removing your local Dr Solomon’s Anti-Virus installation61Installing Dr Solomon’s Anti-Virus software on other computers63Using Active Directory and Group Policies63Installing Dr Solomon’s Anti-Virus software using command-line options64Silent installation66Logging the installation67Installing to a custom directory68Selecting specific features to install68Setting reboot options70Setting security type for Windows NT70Removing incompatible software70Scanning your system at startup71Starting the WinGuard scanner71Preserving on access settings71Running Setup from a login script71Using Management Edition software72Using ePolicy Orchestrator to deploy Dr Solomon’s Anti-Virus software73Installing via System Management Server74Installing via Tivoli IT Director74Installing via ZENworks75Exporting Dr Solomon’s Anti-Virus custom settings753 Removing Infections From Your System79If you suspect you have a virus...79Deciding when to scan for viruses82Recognizing when you don’t have a virus83Understanding false detections84Responding to viruses or malicious software85Responding when the WinGuard scanner detects malicious software85Responding when the System Scan module detects a virus85Responding when the E-mail Scan module detects a virus88Responding when the Download Scan module detects a virus89Responding when Internet Filter detects a virus90Responding when the Dr Solomon’s Anti-Virus application detects a virus90Responding when the E-Mail Scan extension detects a virus92Viewing virus information94Viewing file information96Submitting a virus sample97Using the SendVirus utility to submit a file sample97Capturing boot sector, file-infecting, and macro viruses100Capturing boot-sector infections100Capturing file-infecting or macro viruses101Making disk images102Preparing file archives to send102Sending samples via e-mail103Mailing infected floppy disks1044 Using Dr Solomon’s Anti-Virus105Using the WinGuard scanner105Using the Dr Solomon’s Anti-Virus application105Scheduling scan tasks106Using specialized scanning tools1065 Sending Alert Messages107Using the Alert Manager Client Configuration utility107Dr Solomon’s Anti-Virus as an Alert Manager Client108Configuring the Alert Manager Client utility1086 Updating and Upgrading Dr Solomon’s Anti-Virus113Developing an updating strategy113What are .DAT files?113What is the scan engine?113Update and upgrade methods114Understanding the AutoUpdate utility116Configuring the AutoUpdate Utility118Configuring update options122Configuring advanced update options124Understanding the AutoUpgrade utility127Configuring the AutoUpgrade utility128Configuring upgrade options133Configuring advanced upgrade options135Using the AutoUpgrade and SuperDAT utilities together137Deploying an EXTRA.DAT file139A Using Dr Solomon’s Anti-Virus Administrative Utilities141Understanding the Dr Solomon’s Anti-Virus control panel141Opening the Dr Solomon’s Anti-Virus control panel141Choosing Dr Solomon’s Anti-Virus control panel options142B Installed Files147What’s in this appendix?147WinGuard scanner147Program files147Dependent files150Temporary files152Dependent and related files for the Dr Solomon’s Anti-Virus application153Program files153Dependent files153Temporary files155Alert Manager156Dr Solomon’s Anti-Virus control panel files157Temporary files158ScreenScan158Program files159Dependent files159Dr Solomon’s Anti-Virus Emergency Disk files160Dependent and related files for the E-Mail Scan extension162Program files163Dependent files163Temporary files164C Using Dr Solomon’s Anti-Virus Command-line Options167Adding advanced Dr Solomon’s Anti-Virus engine options167Running the Dr Solomon’s Anti-Virus Command Line program167Running the on-demand scanner with command-line arguments177D Using the SecureCast Service to Get New Data Files185Introducing the SecureCast service185Why should I update my data files?186Which data files does the SecureCast service deliver?186Installing the BackWeb client and SecureCast service187System requirements187Phase 1: Download and install BackWeb187Phase 2: Register with the Enterprise SecureCast service192Troubleshooting the Enterprise SecureCast service197Registration problems197Unsubscribing from the SecureCast service197Support resources197SecureCast service197BackWeb client198E Network Associates Support Services199Adding value to your Dr Solomon’s product199PrimeSupport options for corporate customers199The PrimeSupport KnowledgeCenter plan199The PrimeSupport Connect plan200The PrimeSupport Priority plan201The PrimeSupport Enterprise plan201Ordering a corporate PrimeSupport plan202PrimeSupport options for home users204How to reach international home user support206Ordering a PrimeSupport plan for home users206Network Associates consulting and training207Professional Services207Jumpstart Services207Network consulting208Total Education Services208F Understanding iDAT Technology209Understanding incremental .DAT files209Product requirements210How does iDAT updating work?210What does Dr Solomon’s post each week?211Best practices212Three-stage updating212Scheduling internal .DAT updates213Frequently asked questions213Connectivity issues213Corrupted data214Incremental vs. full .DAT update214Network configuration issues214Scheduling issues214Index217Size: 2.99 MBPages: 224Language: EnglishOpen manual
Quick Setup GuideTable of Contents1 About Dr Solomon’s Anti-Virus9How does Dr Solomon’s Anti-Virus software work?9What comes with Dr Solomon’s Anti-Virus software?9What’s new in this release?13Installation and distribution features13Interface enhancements14Changes in product functionality15New update options for your Dr Solomon’s Anti-Virus software15How to contact McAfee and Network Associates16Customer service16Technical support17Download support182 Installing Dr Solomon’s Anti-Virus19Before you begin19System requirements19Other recommendations19Preparing to install Dr Solomon’s Anti-Virus20Installation options20Installation steps213 Removing Infections From Your System35If you suspect you have a virus...354 Using the WinGuard Scanner39What does the WinGuard scanner do?39Why use the WinGuard scanner?40Browser and e-mail client support41Enabling or starting the WinGuard scanner42Starting the scanner automatically42Enabling the WinGuard scanner and its modules43Method 1: Use the WinGuard shortcut menu43Method 2: Use the System Scan Status dialog box44Method 3: Use the WinGuard Properties dialog box44Understanding the WinGuard system tray icon states45Using the WinGuard configuration wizard46Using the WinGuard shortcut menu505 Using the Dr Solomon’s Anti-Virus application51Starting the Dr Solomon’s Anti-Virus application51Method 1: Displaying the Dr Solomon’s Anti-Virus application main window51Method 3: Starting a scan task from a settings file53Configuring the Dr Solomon’s Anti-Virus Classic interface55Choosing Where & What options55Choosing Action options57Choosing Report options59A Product Support63How to Contact McAfee63Customer service63Technical support64Support via the web64Support forums and telephone contact64McAfee training65Index67Size: 1.06 MBPages: 72Language: EnglishOpen manual
