Panasonic KXFC238FX Operating Guide

Page of 114
12. Help
95
12.3.6 Copying
12.3.7 Answering machine
When an extension 
telephone is connected, I 
cannot receive 
documents by pressing 
{*}{#}{
9}.
L
You must set remote fax activation to ON (feature #41 on page 68) 
beforehand.
L
Press {*}{#}{9} firmly.
L
The memory is full of received documents due to a lack of 
recording paper, a lack of ink film or a recording paper jam. Install 
paper (page 17) or clear the jammed paper (page 97).
Problem
Cause & Solution
The unit will not make a 
copy.
L
The ink film is empty. Replace the ink film with a new one (page 
16)
.
L
You cannot make a copy during programming.
L
You cannot make a copy during a telephone conversation.
A black line, a white line or 
smudge appears on the 
copied document.
L
The scanner glass, white plate or rollers are dirty with correction 
fluid, etc. Clean them (page 101). Please do not insert a document 
before correction fluid has dried completely.
The copied image is 
distorted.
L
Adjust the width of the document guides to fit the actual size of the 
document.
The printing quality is 
poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for 
further details.
Original
Copy
L
Some paper has instructions recommending which side to print on. 
Try turning the paper over.
L
You may have used paper with a cotton and/or fibre content that is 
over 20%, such as letterhead or resume paper.
L
The thermal head is dirty. Clean it (page 102).
Problem
Cause & Solution
The answering machine is 
turned ON, but caller 
messages are not 
recorded.
L
The message memory is full. Erase unnecessary messages (page 
61)
.
I cannot retrieve recorded 
messages from a remote 
location.
L
Activate the remote operation feature by setting the remote 
operation ID beforehand (feature #11 on page 66).
L
Press the remote operation ID correctly and firmly (page 63).
L
The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 
55)
.
L
You are using a pulse telephone. Try again using a touch tone 
phone.
The other party complains 
that they cannot leave a 
voice message.
L
The memory is full. Erase unnecessary messages (page 61).
Problem
Cause & Solution
A B C
FC238FX-PFQX2261ZA_en.book  Page 95  Monday, June 20, 2005  1:30 PM